Posted January 4, 2021
These Terms and Conditions are effective immediately for new Users and 30 days after the above date for current Users. These new Terms and Conditions supersedes all previous versions.
The following describes the terms on which Legalhood offers you access to our website, www.Legalhood.com (hereinafter, the “Site”).
Welcome to the Site. By accessing or using it, you agree to the following Terms and Conditions as well as its Privacy Policy. If you do not accept the Terms and Conditions, you may not access or use the Site.
Account: dashboard section on the Site where you may modify your profile, see the state of your Small Claims Court claim, your Demand Letters, etc..
Demand Letter: document generated by the Site according to the information provided by the User.
Intellectual Property Right: all inventions, discoveries, improvements, technology, ideas, processes, trade secrets, source code, computer programs, know-how, designs, formulae, copyrightable works, information and instructions, technical or otherwise, and any and all derivative work thereof, whether or not patentable or copyrightable or subject to other forms of protection.
Services: “Small Claims Court Assistance”, family mediation, online tribunal, express legal consultation, document review, as well as the automated Demand Letter services.
User: any person (natural person or legal person) who accepted the General Terms and Conditions as well as the Terms and Conditions of Use (Services).
User Content: all personal and banking information which you have transmitted to use the Site. This content may include any identifying information including, without limitation, your name, address, telephone number, date of birth, credit cards, email addresses and passwords. This information may be collected by Legalhood without limitation, in the event you subscribe to the newsletter, create an Account, use the Services, communicate with one of Legalhood’s representatives, participate in a promotional event or participate on social networks affiliated with Legalhood.
GENERAL CONDITIONS OF USE OF THE SITE
By using the Site, you recognize being at least 18 years old. If you represent a business or an organization, you confirm having its mandate or the capacity to make a binding decision.
You are solely responsible and liable for any use and misuse of your Account and User Content. For security reasons, you must keep your Account and User Content confidential, notably by not disclosing them to any person or permitting any other person to use them.
You agree to inform Legalhood immediately should any non-authorized use of your Account or User Content occur. Legalhood also recommends that you choose a password that is unique to you and not easily guessed by others. You should change your password on a regular basis, and you must log out at the end of each session.
We rely on the User Content as well as any other type of information you provide on this Site. You must update your User Content and will be solely responsible and liable for any and all loss, damage, and additional costs that you, Legalhood or any other person may incur as a result of your submission of any false, incorrect or incomplete information.
In connection with using or accessing the Site, you will not:
– Post content or items in inappropriate categories or areas on our Site and Services;
– Post content of the Site on social media;
– Violate any laws, third party rights or our stated policies;
– Use our Site, if you are not able to form legally binding contracts or are temporarily or indefinitely suspended from using our Site;
– Circumvent or manipulate our fee structure, the billing process, or fees owed to Legalhood;
– Post infringing, unlawful, false, inaccurate, misleading, obscene, or defamatory content;
– Distribute or post spam, unsolicited or bulk electronic communications, chain letters, or pyramid schemes;
– Distribute viruses or any other technologies that may harm Legalhood, or the interests or property of Legalhood Users;
– Export or re-export any Legalhood applications or tools except in compliance with the export control laws of any relevant jurisdictions and in accordance with posted rules and restrictions;
– Reproduce, perform, display, distribute, reverse engineer, or prepare derivative works from content that belongs to or is licensed to Legalhood, or that comes from the services and belongs to another Legalhood User or to a third party including works covered by any copyright, trademark, patent, or other Intellectual Property Right;
– Take any action that imposes or may impose (to be determined in our sole discretion) an unreasonable or disproportionately large load on our infrastructure;
– Copy, reproduce, reverse engineer, modify, create derivative works from, distribute, sell, transfer, or publicly display any content (except for your content) from our Site or services without the prior express written permission of Legalhood and the appropriate third party, as applicable; or
– Interfere or attempt to interfere with the proper working of our Site, services, or any activities conducted on or with our Site.
– Harvest or otherwise collect information about Users, including email addresses, without their consent; or
– Circumvent any technical measures we use to provide our services.
If we believe you are abusing any of the above-mentioned engagements, Legalhood may, in our sole discretion, take any necessary measures to prevent or diminish said abuse, such as, without limiting other remedies, limit, suspend, or terminate your Account and your access to our Services, and take technical and/or legal steps to prevent you from using the Site.
We may cancel unconfirmed Accounts or Accounts that have been inactive for one (1) year. We may, without prior notice, modify or discontinue our Services and the Site. Additionally, we reserve the right to refuse or terminate our Services to anyone for any reason at our discretion.
When providing us with content or causing content to be posted using our Site and Services, you grant Legalhood a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, fully sub-licensable (through multiple tiers) right to exercise any and all Intellectual Property Right you have in the content, in any media known now or developed in the future, and to the fullest extent permitted under applicable law. You waive any and all moral rights and promise not to assert such rights or any other Intellectual Property Right against Legalhood, our sublicensees, or our assignees.
You acknowledge that all text, content, code, graphic design, drawing, photo, illustration, video, logo, trade name and any and all Intellectual Property Rights attached thereto are the exclusive property of Legalhood and you agree to abide by them. You must seek prior authorization from the Site’s administrators by email at info@Legalhood.com for any reproduction, publication, distribution or copy of any and all of the content of the Site for any non-personal use.
Legalhood takes reasonable efforts to ensure that the documents and information contained on the Site are reliable, exact and integrally presented. Legalhood cannot guarantee the continuous operation of or access to our Site and is not responsible if the Site or its access is interfered with as a result of technical issues or factors outside of our control. You are making use of our Site, your Account and our Services at your own risk, and that they are being provided to you on an “AS IS” and “AS AVAILABLE” basis. Legalhood will not transmit spam content to you.
Legalhood disclaims all liability and will not assume any responsibility whatsoever for any loss or damage resulting from the non-conforming or otherwise derogatory use of any document and/or content displayed on the Site, and well as any content and/or document originating from a third-party website which displays a hypertext link to the Site. Any hyperlink posted on the Site which redirects to other websites is only available for purposes of convenience and does not imply any affiliation between the hyperlinked website and the Site, its directors or its owners. Legalhood disclaims any liability and will not assume any responsibility whatsoever with regards to these third-party websites, including, without limitation, their contents and affiliations.
Legalhood will not be held liable for any event being beyond the Site’s control or resulting from force majeure, which may result in a malfunction, an interruption or an inaccessibility of the Site, the Services, the network or the server on which the Site is hosted. In the event where you encounter any problem(s) while using the Site, you acknowledge that your sole recourse and remedy is to discontinue use of the Site. In addition, to the extent permitted by applicable law, Legalhood, its affiliates, officers, directors, agents and employees, are not liable for any damages or losses resulting directly or indirectly from:
– Delays or disruptions in our Site, in your Account or in the Services;
– Viruses or other malicious software obtained by accessing our Site;
– Glitches, bugs, errors, or inaccuracies of any kind in our Site; and
– Damage to your hardware device(s) or loss of data that results from the use of our Site.
The Site is a tool provided to you. Legalhood does not offer any legal opinion or any type of legal advice. If you have any questions or doubts concerning your legal rights and obligations, you must consult a lawyer. The information provided by Legalhood on the Site, or by its representatives, is only offered to you in order to guide you during your own use of the tool.
You will indemnify and hold Legalhood, its affiliates, subsidiaries, officers, directors, employees, and agents, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms and Conditions, your use of our Site and our Services.
You consent to receive electronic communications from Legalhood for its Services. We may communicate with you by email to the address you have designated on your Account. Notice to you shall be deemed given 24 hours after the email is sent.
If you subscribe to the newsletter, you may also unsubscribe at any time.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS AND WILL HAVE A SUBSTANTIAL IMPACT ON HOW CLAIMS YOU AND LEGALHOOD HAVE AGAINST EACH OTHER ARE RESOLVED.
Law and Forum for Disputes – The Terms and Conditions are solely and entirely subject to the laws applicable in the Province of Quebec and the federal laws of Canada applicable therein. The courts of the judicial district of Montreal have exclusive jurisdiction over any dispute relating to the Terms and Conditions, to the exclusion of any other jurisdiction.
Arbitration Option – For any claim, excluding claims for injunctive or other equitable relief, the Parties requesting relief may elect to resolve their dispute in a cost effective manner through binding non-appearance-based arbitration. In the event that a party elects arbitration, they shall initiate such arbitration through an established alternative dispute resolution (“ADR”) provider mutually agreed upon by the parties. The ADR provider and the parties must comply with the following rules: a) the arbitration shall be conducted by telephone, online and/or be solely based on written submissions, the specific manner shall be chosen by the party initiating the arbitration; b) the arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties; and c) any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
Legalhood may amend, add to or remove any of these Terms and Conditions at any time by providing you 30 days’ notice by posting the amended terms on the Site.
Except as stated otherwise in these Terms and Conditions or elsewhere, all amended terms shall automatically be effective 30 days after they are initially posted. Your continued use of our Site after the effective date of these amended terms constitutes your acceptance of them. If you do not agree to the amendments, you should stop using the Site.
These Terms and Conditions may not be otherwise amended except in a writing hand signed by you and Legalhood. For purposes of this provision, a “writing” does not include an email message and a signature does not include an electronic signature.
For all written communication with Legalhood Inc., please write to us via email or send your letter to the following address: Legalhood Inc., CP 65056, CSP Mozart, Montreal, Qc, H2S 0A3. We also have offices in Kingston, Ontario.
You may contact Legalhood toll-free via phone by following the instructions listed on our Contact Us page.
If any of the provisions in these Terms and Conditions shall be deemed invalid, void, or for any reason unenforceable, such provisions shall be deemed severable and shall not affect the validity and enforceability of any remaining provision.
In our sole discretion, Legalhood may assign these Terms and Conditions, by providing our Users written notice.
Legalhood’s silence, omission, negligence and/or delay to exercise any right or recourse must never be interpreted as renunciation to exercise such right or recourse.
In the event of a dispute between the English and French version, the French version of these Terms and Conditions and all related documents shall govern.
If a User’s behaviour seems to violate any of these Terms and Conditions, please write to us at legal@Legalhood.com. We will assess the situation and take action if deemed appropriate.
Legalhood works to keep the Site operational and its Users safe. Please report any technical problems and policy violations to us by emailing us at support@Legalhood.com.
Posted January 4, 2021
These Terms and Conditions of Use, (hereinafter, the “Terms”) are effective immediately for new Users and 30 days after the above date for current Users. These new Terms supersedes all previous versions.
The following describes the terms on which Legalhood offers you access to the following services: online dispute resolution, “Small Claims Court Assistance”, as well as the automated Demand Letter, (collectively, the “Services”).
Account: section on the Site where you may modify your profile, see the state of your claims, your Demand Letters, etc..
Demand Letter: document generated by the Site according to the information provided by the User.
Recipient: any person (natural person or legal person) that receives the Demand Letter.
Sender: User that fills out the smartform and sends the Demand Letter to the Recipient.
Site: the www.Legalhood.com website owned by Legalhood.
User: any person (natural person or legal person) who accepted the general Terms and Conditions as well as the Terms and Conditions of Use.
By using the Site, you recognize being at least 18 years old. If you represent a business or an organization, you confirm having its mandate or the capacity to make a binding decision.
Legalhood may change the fees and its related terms from time to time.
The fees may be changed temporarily for promotional events, and such changes are effective when we post the temporary promotional event or new service on the Site or on our promotional material.
Legalhood uses “Stripe” to collect its Transaction fee. The accepted payment options with Stripe are the following: Visa, MasterCard and American Express. All fees are quoted in Canadian Dollars.
Legalhood may review and modify the Services at any time and at its sole discretion by posting the changes on the Site. You agree to review the Terms from time to time to verify and understand any changes which may have occurred.
Your continued access the Site and to your Account after modifications have been made to the Services will be equivalent to your acceptance of these modifications.
The Terms are solely and entirely subject to the laws applicable in the Province of Quebec and the federal laws of Canada applicable therein. The courts of the judicial district of Montreal have exclusive jurisdiction over any dispute relating to the Terms, to the exclusion of any other jurisdiction.
You may contact Legalhood toll-free via phone by following the instructions listed on our Contact Us page.
These Terms sets forth the entire understanding and agreement between the User and Legalhood with respect to the Services. The following sections survive any termination of these Terms: Fees, User’s Responsibilities and Warnings.
If any of the provisions in these Terms and Conditions shall be deemed invalid, void, or for any reason unenforceable, such provisions shall be deemed severable and shall not affect the validity and enforceability of any remaining provision.
In our sole discretion, Legalhood may assign these Terms, by providing our Users written notice.
Legalhood’s silence, omission, negligence and/or delay to exercise any right or recourse must never be interpreted as renunciation to exercise such right or recourse.
In the event of a dispute between the English and French version, the French version of these Terms and all related documents shall govern.
Legalhood automatically generates a Demand Letter. The User can choose how to deliver it. If the User choses for it to be delivered by Legalhood, the latter uses Canada Post’s registered mail to deliver it to the Recipient’s address that is submitted by the Sender in the smartform. Then, the User shall receive Canada Post’s automated emails containing the tracking number and its delivery notifications. These are Legalhood’s responsibilities for this service.
If the Sender wishes to purchase one of the legal services offered à la carte, for example a legal review, this service will be provided by one of Legalhood‘s partner law firms.
The cost of the Demand Letter varies according to the options chosen. The Demand Letter, without shipping, starts at forty dollars ($40), plus applicable taxes. It costs sixty ($60), plus applicable taxes with delivery by registered mail. The total amount is shown on the payment page, and it varies depending on the chosen options.
If you are the Sender of a Demand Letter:
– You are responsible for the exactitude of all the information that you submit in the Demand Letter, such as the address, as well as its description, and you assume full responsibility for the content of the Demand Letter;
– You agree to pay Legalhood‘s transaction fee in full before signing it electronically;
– You understand that the deadlines on Legalhood are calculated in calendar days (not business days);
– Legalhood is not liable for the content, alleged facts or the scope of the complaint in the Demand Letter;
– You are responsible to verify the delivery status of your Demand Letter with the Canada Post tracking number provided to you by Legalhood, via the Canada Post website.
If in doubt about any information, content or element of your Demand Letter, Legalhood recommends that you consult a lawyer.
The Sender accepts that sending a Demand Letter will not necessarily solve the Sender’s matter or problem. He also acknowledges having to check its delivery status.
Legalhood is not liable for any damage or inconvenience caused by a delay in the communication between the parties involved in the Demand Letter and/or is not liable for any other legal damage sustained by the parties. Legalhood is not responsible for à la carte legal services offered by partner firms. If Legalhood is found to be liable by a competent jurisdiction, our liability to you or to any third party is limited to the greater of: (a) the transaction fee paid to Legalhood, which you paid to us in the 12 months prior to the judgment date, or (b) one hundred Canadian dollars ($100 CAD).
Legalhood is not responsible if the Recipient’s address, entered by the Sender in the smartform is invalid.
Make sure you have the right address.
Legalhood does not transfer and is in no way liable for any money transfer between Users resulting from a Demand Letter.
Our smartforms coupled with our technology allows Users to create their own claim to file with the Small Claims Court.
Legalhood automatically generates a claim for the Small Claims Court and sends it to the courthouse address, all according to the information indicated by the claimant in the smartform. If the User wishes to purchase one of the legal services offered à la carte, for example a legal review, this service will be provided by one of Legalhood‘s partner law firms.
The Small Claims Assistance service costs seventy-five dollars ($75), plus applicable taxes. This amount includes sending the claim by registered mail, or electronically where applicable, to the courthouse.
If you are the plaintiff:
– you are responsible for the accuracy of any information contained in the claim, including the defendant’s address, as well as the alleged facts, and you assume full responsibility for the content of this claim;
– you agree to pay Legalhood all of the transaction costs required before the claim is sent to the courthouse;
– you understand that Legalhood’s deadlines are calculated in calendar days (not business days);
– you understand that Legalhood cannot be held liable for the fact that a claim is made after the limitation period prescribed by law. The User is responsible for respecting such deadlines;
– you understand that Legalhood is not liable for the content, the alleged facts or the extent of the claim;
– you understand that this service is simply a tool to help our Users make their legal documents themselves; and
– you understand and acknowledge that you are responsible for all the legal aspects of your claim.
If in doubt about any information, content or element in your file and / or claim, Legalhood recommends that you consult a lawyer or a paralegal.
The plaintiff understands and recognizes that sending the claim to court does not in any way guarantee a positive outcome of the dispute which concerns him.
Legalhood is not responsible for any inconvenience resulting from communication delays between the parties involved in the claim, nor from other legal effects suffered by the parties. Legalhood is not responsible for à la carte legal services offered by partner firms. If Legalhood is found to be liable by a competent jurisdiction, our liability to you or to any third party is limited to the greater of: (a) the transaction fee paid to Legalhood, which you paid to us in the 12 months prior to the judgment date, or (b) one hundred Canadian dollars ($100 CAD).
Legalhood cannot be held responsible for an invalid courthouse address entered by the User in the smartform, for the fact that you have chosen the wrong courthouse or the wrong jurisdiction.
Legalhood does not carry out and is in no way responsible for transfers of money between Users in connection with any claim generated by the Site.
The Site helps Users, as well as the mediator, to manage an online family mediation. This is currently offered in the province of Quebec only.
Legalhood allows the mediator, through our smartforms, to collect the relevant information from the parties in order to quickly mediate by videoconference.
The costs of the online family mediation service vary according to the parties’ family situation.
– You are of legal age (18 and over);
– You are responsible for the accuracy of all information contained in the smartforms, including the address, information related to the family situation, the alleged facts, and you assume full responsibility for their content;
– You allow Legalhood to invite, on your behalf, the opposing party to participate in mediation;
– You agree to pay Legalhood the full transaction fees required, if any, before the information is sent to the mediator;
– You understand that Legalhood can choose the mediator of its choice;
– You understand that Legalhood can refuse a mandate at any time;
– You understand that Legalhood cannot be held liable for the fact that a request is made after the limitation period provided by law;
– You understand that this service is only a tool to facilitate the family mediation process; and
– You understand and acknowledge that you are responsible for all legal aspects of your request.
If in doubt about any information, content or element in your file, Legalhood recommends that you consult a lawyer or paralegal.
The parties understand and recognize that family mediation does not in any way guarantee the settlement of the dispute or conflicts that concern them.
Legalhood is only liable for the maintenance of the technology. The actions of the mediator are not Legalhood‘s responsibility. The mediator must have liability insurance. You acknowledge that any damage resulting from an action by the mediator is the responsibility of the latter and not of the intermediary Legalhood.com.
You recognize that Legalhood has the right to refuse requests for mediations made to it. The reasons for refusing are in particular (but not limited to) if a case is too complex or, if there is a conflict of interest which cannot be resolved.
Legalhood is not responsible for any inconvenience arising from communication delays between the parties, nor from other legal effects suffered by the parties. If Legalhood is found to be liable by a competent jurisdiction, our liability to you or to any third party is limited to the greater of: (a) the transaction fee paid to Legalhood, which you paid to us in the 12 months prior to the judgment date, or (b) one hundred Canadian dollars ($100 CAD).
The Site helps Users, as well as the arbitrator, to manage the proceedings of an accelerated version of arbitration, online by videoconference. This product is currently only available in the province of Quebec.
It is an arbitration procedure where the arbitrator’s decision is final and cannot be appealed.
Legalhood allows the arbitrator, through our smartforms, to collect the relevant information from the parties in order to quickly proceed to an arbitration by videoconference.
The fees for the online arbitration service are five hundred dollars ($500) per party. This includes fees related to technology and fees related to the arbitrator.
– You are an adult (18 and over) or an emancipated minor;
– You are responsible for the accuracy of all information contained in the smartforms, including the address, the information related to the dispute (the alleged facts), the documents filed, and you assume full responsibility for their content;
– You acknowledge that you have exhausted the settlement possibilities, including the use of mediation;
– You acknowledge that the procedure and the evidence will be done in a summary manner according to the directives of the arbitrator, in particular:
– You acknowledge that provisional measures or safeguard orders will not be permitted in the context of arbitration under these rules for expedited arbitration;
– You allow Legalhood to invite, on your behalf, the opposing party to participate in online arbitration;
– You agree to pay Legalhood all of your arbitration costs, if any, before the information is sent to the arbitrator;
– The arbitrator will only be chosen and mandated when the two (2) parties have effectively advanced their respective costs.
– You understand that Legalhood can choose the arbitrator of its choice. The parties must contact Legalhood in the event of a conflict of interest;
– You understand that Legalhood can refuse a mandate at any time;
– You understand that Legalhood cannot be held responsible for the fact that a request is made after the limitation period provided by law;
– You understand that this service is only a tool to facilitate the arbitration process; and
– You understand and acknowledge that you are responsible for all legal aspects of your request.
If in doubt about any information, content or element in your file, Legalhood recommends that you consult a lawyer or a paralegal.
Legalhood is only responsible for the maintenance of the technology. The exercise of the function of arbitrator is not the responsibility of Legalhood. The arbitrator must have liability insurance. But you acknowledge that the arbitrator cannot be prosecuted for acts performed in the exercise of his function unless he has acted in bad faith or has committed a gross or intentional fault.
You recognize that Legalhood has the right to refuse arbitration requests made to it. The reasons for refusing are notably (but not exclusively) if a case is too complex or, if there is a conflict of interest which cannot be resolved.
Legalhood is not responsible for any inconvenience arising from communication delays between the parties or scheduling problems or from other legal consequences suffered by the parties. If Legalhood is found to be liable by a competent jurisdiction, our liability to you or to any third party is limited to the greater of: (a) the transaction fee paid to Legalhood, which you paid to us in the 12 months prior to the judgment date, or (b) one hundred Canadian dollars ($100 CAD). Legalhood is not responsible for exceeding time limits such as the prescription linked to the exercise of a right before a court.
Access to a “hotline” with a lawyer or paralegal from Legalhood‘s legal network.
The service is offered within two hours of receiving a request sent to this effect by a client, Monday to Friday, 9 a.m. to 3 p.m., except on statutory holidays. (There are no calls from noon to 1:00 p.m.)
The service costs forty dollars ($40), plus applicable taxes, and allows the User to discuss on the phone for a maximum of fifteen (15) minutes.
The User agrees to pay all of the required transaction fees at the start of the process and recognizes that in the event of non-payment, the request will not be processed.
This service is not refundable, unless a request to this effect is made to Legalhood by the external lawyer or paralegal responsible for the consultation, in the event that he is unable to respond to the client. If the call did not take place at the scheduled time, the customer can request that the call take place at another time or request a refund.
Customer acknowledges that the entity providing the consultation varies; the client cannot choose the lawyer or the paralegal. However, the client will be notified of the legal professional’s identity.
Given the limited information communicated to the lawyer or paralegal, the client acknowledges that the latter cannot provide a complete answer and that his mandate is limited. The lawyer or paralegal undertakes to answer the client according to the information communicated to him and not to advise the client on his entire file.
Once the demand letter is completed on the virtual platform, the client has the option of paying for a legal review of their demand letter, with or without a telephone call, with the lawyer (or paralegal). The service consists of giving comments to the client and guiding him in the drafting of his demand letter.
These services are offered Monday to Friday, 9 a.m. to 5 p.m., except statutory holidays.
Here are the à la carte services.
This service is not refundable, unless a request to this effect is made to Legalhood by the external lawyer or paralegal responsible for the review, in the event that he is unable to respond to the client.
The client acknowledges that the entity providing the legal service varies; the client cannot choose the lawyer or the paralegal. However, the client will be notified of the identity of the legal professional providing the review.
The client acknowledges that the lawyer or paralegal is not responsible for the demand letter that is sent to the recipient. He also recognizes that the review services are simply there to provide assistance for drafting the demand letter. The client is fully responsible for its content.
In addition, lawyers or paralegals who review demand letters do so on the basis of the information they have. If the client fails to provide information that could possibly have an effect on the obtained result, he will be held responsible.
Given the limited information communicated to the lawyer or paralegal, you acknowledge that the latter cannot provide you with a complete legal opinion and that their mandate is limited in scope. The lawyer or paralegal undertakes to answer you according to the information you have communicated to him and not to advise you on your entire file.
The service offered is ultimately a support to the customer, who writes his own demand letter.
Once the claim is completed on the virtual platform, the client has the option of paying for a legal review of their claim, with or without a phone call with the lawyer (or paralegal) and a preparation for the trial. The service consists of giving feedback to the client and guiding him in writing his claim. In some provinces and territories, representation in court may be available.
These services are offered Monday to Friday, 9 a.m. to 5 p.m., except statutory holidays.
Here are the à la carte services.
Court fees are also administered by the system whether or not an à la carte review service has been selected. Additionally, if the amount associated with your claim changes, court fees may also change and you may be billed accordingly.
This service is not refundable, unless a request to this effect is made to Legalhood by the external lawyer or paralegal responsible for the review in the event that he is unable to respond to the client.
The client acknowledges that the entity providing the legal service varies; the client cannot choose the lawyer or the paralegal. However, the client will be notified of the identity of the legal professional providing the review.
The client acknowledges that the lawyer or paralegal is not responsible for the claim that is sent to the courthouse. He also recognizes that the review services are simply there to provide assistance for drafting the claim. The client is fully responsible for its content.
In addition, lawyers or paralegals who review claims do so on the basis of the information they have. If the client fails to provide information that could possibly have an effect on the obtained result, he will be held responsible.
Given the limited information communicated to the lawyer or paralegal, you acknowledge that the latter cannot provide you with a complete legal opinion and that their mandate is limited in scope. The lawyer or paralegal undertakes to answer you according to the information you have communicated to him and not to advise you on your entire file.
The service offered is ultimately a support to the customer, who writes his own claim.