The conversation typically does not last more than 15 minutes. The legal professional will give you the answer to the problem you submitted online.
If you have other questions or if the problem is too complicated, you will be offered to hire the lawyer at their hourly rate.
It is your responsibility to make yourself available, as you will receive a phone call within two hours. If you filled out the form outside of this service’s “normal office hours”, which are 9AM. to 3PM, you should expect to receive a call no later than the next business day.
Note that there are no calls between 12PM and 1PM.