At Legalhood, your trust is our top priority. That’s why we respect your privacy and protect it with powerful encryption tools and rigorous data management practices.
Security and confidentiality are at the heart of the design of all our platforms and services. And we are constantly striving to strengthen them.
The purpose of this Policy is to tell you how we treat your personal information, what information we collect and what we use it for. All capitalized terms used but not defined in this Policy have the meanings ascribed to them in the Terms and Conditions.
This Policy describes your rights with respect to the privacy of your personal information, including its collection, use, disclosure, retention and protection. It applies to all Legalhood applications, services and tools (the “Services”) that incorporate this Policy by reference, regardless of how you access such Services, including access through mobile devices.
By using our Services or creating an Legalhood Account, you agree to the terms of this Policy as well as our Terms and Conditions, and you consent to the collection, use, disclosure and retention of your personal information in accordance with this Policy and our Terms and Conditions. If you do not provide us with the information we request, we may not be able to offer you all of our Services.
Legalhood is responsible for processing data and your personal information in accordance with this Policy and the Terms and Conditions.
“Personal information” is information that is associated with a specific individual and can be used to identify that individual, either with that information or with that information in combination with other information held by Legalhood Inc. or to which Legalhood may have access. Personal information does not include information that has been rendered anonymous or aggregated in such a way that it can no longer be used, either in combination with other information or otherwise, to identify a specific individual. For example, business contact information (such as business address or telephone number) is not considered personal information in some countries.
Legalhood stores and processes your personal information on servers located in Canada that are protected by physical and technological safeguards.
Legalhood may amend this Privacy Policy at any time by posting the amended provisions on www.Legalhood.com (the “Site”). The modified provisions will automatically come into force 30 days after their publication on the Site.
Legalhood’s privacy standards represent our commitment to protecting your personal information and complying with our privacy obligations, regardless of where your personal information is collected, processed or stored.
Legalhood collects personal information from you and the devices you use to access or use our Services (including mobile devices). Some of the categories of personal information we collect include, but are not limited to, the following.
We also collect information relating to your use of our Services, advertising or e-mail communications. This information is typically collected from your computer or other devices, including mobile devices.
We use cookies, Web beacons, unique identifiers and similar tools to provide and improve our Services and personalized advertising and promotions, and to provide you with a safe and personalized experience on our Site. We collect information about the pages you visit, the links you click and other activities you engage in regarding our Services, advertising or e-mail communications.
A cookie is a small data file stored on your computer by your browser. Cookies enable you to carry out operations on our Site and help us to improve and personalize your online browsing and overall experience. We use cookies to store activity relating to your Conflict negotiation(s), to recognize you when you return to our Site and to analyze visitor behavior.
You can set your computer to notify you each time a cookie is sent or to disable cookies. You can do this by modifying your browser settings. As every browser is different, please consult the help menu to find out how to modify your cookie settings. If you disable cookies, you will not have access to many of the features that enhance your visitor experience, and some of our Services will not function properly.
We may supplement the information we collect with information from third-party sources and add it to your Account information. For example, to the extent permitted by law, we may collect public demographic information, additional contact information, credit check information and information from credit bureaus. We may combine your information with data we obtain from other sources.
We may also allow you to share information with third-party social media sites or to use social media or other sites to create or log into an Account. These social media sites may give us access to certain personal information they hold (e.g., posted content and information about advertisements you have seen or clicked on, etc.) from your interaction with the Online Services. Please remember that you control the personal information to which we have access through the privacy settings of these third-party sites and the permissions you give us when granting access. By associating an account managed by a third party with your Legalhood Account and by authorizing Legalhood to access this information, you agree that we may collect, use and store information from these sites in accordance with this Policy.
If you share another person’s personal information with us, you must have their consent. You agree to notify them that we have collected their personal information and explain how we collect, use and disclose that information.
If you are a lawyer User, and you provide us with your client’s personal information, you must have their consent. You agree to notify them that we have collected their personal information and explain how we collect, use and disclose that information.
We use your personal information to manage, improve and personalize our Services, to communicate with you, to provide you with customer service, to personalize our advertising and promotions, and to detect, prevent and counter fraudulent or illegal activities. You agree that we may use your personal information to:
Manage, improve, and personalize our Services
Communicating with you and provide you with customer service
Personalize our advertising and marketing communications according to your needs
Detect, prevent and diminish fraudulent or illegal activities
Legalhood retains your personal information for as long as it is necessary and relevant for our operations. If you have provided us with personal information without purchasing our Services, we will destroy it after one year of registration. In addition, we retain certain personal information associated with closed Accounts in order to comply with legal requirements, prevent fraud, collect amounts owing, resolve disputes, ensure the resolution of technical problems, facilitate investigations, ensure the application of our Terms and Conditions and take other measures authorized by law.
When we no longer need your personal information, we will destroy it in a secure manner.
We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent. If you do not wish to receive commercial communications from us, you can unsubscribe by clicking on the unsubscribe link in the e-mail you have received, by changing your communication preferences in your Account or by indicating your preferences within one of our direct communications.
We do not authorize third parties to track or collect your personal information on our Site for their own commercial purposes without your express authorization.
We take steps to ensure that the personal information you provide is accurate and up-to-date, and that you have the ability to access or change it.
In some cases, Legalhood may disclose your personal information to Legalhood affiliates (BidSettle Inc.) or other third parties. We may need to do so in order to operate our business, to provide you with access to our Services, to comply with our legal obligations, to enforce our Terms and Conditions, to facilitate our advertising, or to reduce or prevent fraud in connection with the use of our Services. We limit the disclosure of personal information to that which is directly relevant and necessary to achieve the specific purpose. As mentioned above, we do not disclose your personal information to third parties for commercial purposes without your express authorization.
In particular, we may use your personal information for the following purposes:
Service providers and financial institution partners
Your information may be managed and processed by third-party service providers who assist us in the management of our Services, as well as in fraud investigation, expense recovery and other activities. Some suppliers may be located outside Quebec, in Canada and the United States (servers) and in Pakistan (management by subcontractors of our technological platform).
Law enforcement, legal proceedings, and as authorized by law
Other parties requiring your information and as authorized by you
Legalhood protects your information using state-of-the-art technical security measures to reduce the risk of loss, misuse, unauthorized access, disclosure and modification. Some of our security measures include the use of firewalls and data encryption, control of physical access to our data centers and control of information access authorizations. Legalhood stores and processes your personal information on servers located in Canada that are protected by physical and technological security measures.
Furthermore, Legalhood uses the TLS v1.2 protocol, which is secured with encryption methods offering the highest level of security available today. However, while we make every effort to ensure the protection of your personal information once it reaches us, there is no way to guarantee 100% data security during transmission over the Internet or any other public network.
As for Legalhood’s e-signatures, we use eversign.
For any dispute negotiation or formal notice, the other party only has access to the information you provide via the Site. For example, in the case of a negotiation on Legalhood, the other party to the Dispute can see the descriptive elements of the Dispute such as facts and amounts of money.
To facilitate the protection of your private information, we allow only limited access to other Users’ contact and financial information, as needed, for the purpose of processing Agreements and obtaining payments. However, when Users participate in a Dispute negotiation, they have access to the name, e-mail address and contact information of the parties to the negotiation.
Sending unwanted or threatening email is against our Terms and Conditions. To report Legalhood-related spam or spoof emails, please forward the email to info@legalhood.com.
Legalhood is intended for an audience of 18 years and older and is not intended for people under the age of 18. We do not knowingly collect personal information from users under the age of 18.
For any comment, question or complaint regarding privacy, do not hesitate to contact the person responsible for protecting personal information, who can be contacted by any of the following means:
This Policy covers only the use and disclosure of the personal information we collect from you. If you disclose your information to another party or any third party, their privacy policies and practices will apply. We cannot guarantee the confidentiality or security of any information you disclose to another party or any third party.
If you have a question or a complaint about this Privacy Policy, our privacy standards, or our information handling practices, you can reach us in writing by sending us an email to the following address: info@legalhood.com.
Revised Version – July 2024
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