Refund Policy / Legalhood / Assistance Lawyers

Cases of full refunds for error:

Legalhood will reimburse the client in full when a technological error has occurred.

• No administrative fee for this reimbursement will be charged.

Case of reimbursement for dissatisfaction or any other cause:

Legalhood will reimburse any dissatisfied customer. This reimbursement applies to technology fees (platform fees) and administrative fees. Administration fees will apply for this type of reimbursement.

• We will reimburse the costs of legal services that were consumed if an error was made by the lawyer or if the lawyer could not adequately answer the client’s legal questions. No refund is offered if the lawyer’s response is valid but the client is dissatisfied with the response received.
• 5% Administration Fee: Except as noted for full refunds, there is a 5% charge (of the total cost) for handling the refund and compensating for bank charges.

Assistance Lawyers Refund Policy

Cases of full refunds for error:

Assistance Lawyers will reimburse the legal fee in full when a technological or administrative error has occurred, or if the lawyer has not been able to render the service on time.

• No administrative fee for this reimbursement will be charged.

Case of reimbursement for dissatisfaction or any other cause (95% of the total amount):

Assistance Lawyers will reimburse any dissatisfied customer. This reimbursement applies to legal fees. Administration fees will apply for this type of reimbursement.

• We will reimburse the costs of legal services that were consumed if an error was made by the lawyer or if the lawyer could not adequately answer the client’s legal questions. No refund is offered if the lawyer’s response is valid but the client is dissatisfied with the response received.
• 5% Administration Fee: Except as noted for full refunds, there is a 5% charge (of the total cost) for handling the refund and compensating for bank charges.

For all refund requests, you must fill out a refund request form which can be found by clicking here.